Setup
The Setup tab houses the core configuration for your knowledge base. These general settings control how your knowledge base is accessed, where it lives on your site, and how it connects to the rest of your project.
Root URL
The base path determines exactly where your knowledge base lives on your website. For example, if you set the path to help, your articles will be accessible at yoursite.com/help. Common choices for this path include help, docs, support, or knowledge-base—choose the one that best fits how you present resources to your audience.
Define Your Root URL
Control exactly where your knowledge base lives on your website. By configuring the Root URL, you establish a dedicated, integrated path for all your categories and articles, keeping your documentation organized and easy for customers to find.
Layouts
Use the Layouts section to borrow page structures directly from your website apps. By wrapping your knowledge base in an existing layout—like a standard page that already includes your main navigation and footer—you ensure your knowledge base looks and feels like a natural extension of your main site. A knowledge base that shares your website's header and footer feels integrated and professional, providing a seamless, unified experience for your visitors.
Configuring Layouts
Integrate your knowledge base seamlessly with your main website. By selecting a Website App and a standard page layout, you can wrap your help articles in your existing header and footer—creating a unified, professional experience for your readers.
Tip: Use layouts over individual headers/footers. Layouts are maintained centrally in your website app. When you update a layout there, the changes automatically flow to your knowledge base, saving you from having to track and update multiple elements across your project.
The Danger Zone tab contains the option to delete your knowledge base entirely. If you choose to delete your knowledge base, it—along with all of its articles and categories—will be moved to the project trash.