The follow-up writes itself from the contact's history
Capturing a lead is half the job. Every email opened, every chat, every form and every page visit lands on one contact record. The AI reads that record, drafts the next email, answers questions in chat, and turns the questions people keep asking into knowledge base articles. Nothing sends until you approve it.
Three apps, one contact record
Every interaction lands on one timeline
Most marketing automation fails for lack of memory. The email tool does not know what the contact asked in chat last week, so the follow-up is generic. Here the opens, the chat transcripts, the form submissions and the page visits all land on the same contact timeline, and that timeline is what the AI reads before it drafts anything.
The record, the draft and the handover
The contact record
Name, company, status, lead source and tags go on the record when it is created. The opens, chats, forms and page visits attach to the same record as they happen. For a prospect who read the pricing page and then asked about the token price in chat, the next draft is about the token price, not a newsletter.
The draft waits for you
The AI writes the subject line, the body and the layout in the same visual builder you would use by hand. The draft sits in your emails list until you open it, change what you want and approve it. Nothing goes out on its own.
Chat that knows when to hand over
The AI answers from your knowledge base and website content, and it can see the same record the email side reads, so it knows what the visitor has already been told. You set the rules for when a conversation goes to a person. The transcript goes with it, so nobody repeats themselves.
How a question becomes an article
A knowledge base goes stale because nobody has time to write the article for the question that came up three times this week. Here the AI reads the chat transcripts, notices the questions that keep recurring, and drafts the article. You approve it, and from then on the chat answers from it.
Read the next email before it sends
Ask for early access. Add a few contacts and read the first follow-up the AI drafts for one of them.