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Creating Your Organization
An organization is the top-level container in Giant Context. It represents your company, team, or business, acting as a shared workspace for everything you build. All your projects and apps live inside this central hub—including your websites, email campaigns, forms, knowledge base articles, CRM contacts, and chat conversations.
You can belong to multiple organizations, making it easy to manage different businesses or client accounts from a single login. Because each organization is completely isolated, your data, settings, and team members never bleed across them.
Initialize Your Organization
Your organization is the top-level container in Giant Context. It represents your company or team—serving as the shared workspace where all your websites, email campaigns, and knowledge base articles live.
Step 1: Account Type
Step 2: Team Size
Next, you'll be prompted to select your team size, with options ranging from 'Just me' to '200+'. This detail is purely informational and does not affect your organization's features, limits, or billing.
Step 3: How you found us
During the initial setup of your organization, you may be asked a quick question about how you discovered Giant Context. We use this brief informational step to better understand our community and tailor your onboarding experience, ensuring you get the most relevant resources for building your online presence.
Step 4: Set up your organization
Organization Roles
While your organization is the top-level container, your actual work happens inside projects. Each project acts as a self-contained workspace dedicated to a specific brand or product, complete with its own apps, files, domains, and branding settings. When setting up a new project, the wizard will prompt you for a project name and a brief description to establish this new workspace.
The remaining steps configure your first project:
Equip Your Project with Apps
Once your organization and project are set up, you can install the specific tools you need. Choose from Website, Email, Forms, Knowledge Base, CRM, and Chat to build a customized workspace tailored to your team's goals.
Once you complete the final step, Giant Context handles the heavy lifting in the background. A progress screen will keep you updated as the platform provisions your organization, configures your first project, installs your selected apps, prepares your media library, and sends out team invitations. As soon as the setup is complete, you'll be dropped directly into your new workspace, ready to start building.
Establish Your Shared Workspace
Your organization is the top-level container for your company's entire online presence. Every website, email campaign, and knowledge base article you build lives here. To create a new one, navigate to the Organizations tab within your My Account settings and click the Add Organization button.
Once your organization is established, it serves as the central hub for your entire team. You can manage these details at any time by clicking your organization in the sidebar and opening your organization settings. This dashboard provides access to several key areas: you can update your general Description, manage user access and roles within the Members tab, and configure automated API access through the Service Accounts tab.
What you can do inside an organization
Start with one project. Most teams start with a single project that matches their organization and expand from there as they need separate workspaces.
No, just start with the ones you need right away, like Website and Email. You can always add more apps later from your project settings.
Yes, you can change the display name at any time, but the URL slug is harder to update, so try to get it right from the start.
Yes, if your first project represents the same brand as your organization, keep it checked to save time and keep things consistent.