Email app settings

Where the settings live

App settings sit under Email > Settings and apply to every email in the app. The settings dialog inside an editor is a different thing and applies only to the email, header or footer you have open.

The Contacts tab opens first when you go to Email > Settings. It sets the contact source, which is the pool your sends draw recipients from.

Two sources are available, and only one is active at a time.

CRM app required

The CRM option is available only when a CRM app is installed in the same project. Without one it appears greyed out.

The setting reaches the whole app. Mind reads the source you set here when it picks recipients, a send draws its recipients from it, and an unsubscribe updates the subscription flag on the matching record, whether that record is a CRM contact or a form submission.

Changing the source changes where all of that happens, so change it deliberately. Click Save in the top right corner of the page afterwards.

DNS tab

The DNS tab is where you will set up your own sending domain. Domain records tell receiving providers that mail from your domain is legitimate, which is what keeps it out of spam folders.

Coming soon

This tab is not built yet. When it ships you will add SPF, DKIM and DMARC records for your sending domain and send from your own address rather than a shared one.

Tracking tab

Tracking is already active

The tracking configuration tab is not built yet, but tracking itself runs on every send. Opens, clicks and unsubscribes are recorded and appear in each send's record.

The Details tab is a read-only view of the app's technical record. Nothing on it is editable. It is where you go to copy an identifier or check when something changed.

Identifiers

Copy the app ID for integrations. If you call the API or the SDK to trigger a one-off send such as an order confirmation or a receipt, the app ID on the Details tab is the value you pass.

Timestamps

Danger Zone tab

The Danger Zone tab deletes the whole Email app. You confirm the deletion before it takes effect. Once it does, the app is gone and you land back on the project page.

Deletion is permanent

This removes the app and everything in it: emails, headers, footers, sends and send history. It cannot be undone.

How settings reach a send

What a send record shows

Open a send under Email > Sends to see the recipients it drew from the contact source and the opens and clicks it recorded. That is where a change to these settings shows up in practice.

Common questions

Mind picks recipients from the new source on the next send. A contact that exists only in the old source is no longer eligible, so read the planned recipients on the next send before you approve it.

No. Deleting the app removes every email, every send and all send history, and it cannot be undone.

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